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Protecting Your Travel Business: Using Independent Contractors
Legal issues regarding the use of independent advisors, this 92-page white paper includes a sample contractor agreement
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Career Overview: Becoming a Travel Advisor
Your career as a travel advisor can be satisfying, fast-paced and rewarding - all simultaneously. The opportunity to travel to beautiful, exotic and meaningful destinations as part of your profession is a major reason why this industry is so appealing to job seekers. This 44-page booklet that will open up your eyes to the exciting and fast-paced world of a professional travel advisor. ASTA provides a “Career Overview: Becoming A Travel Advisor” online course which includes the handbook and will provide you with a wealth of information about the travel agency industry as well as specific information to help you begin your career as a travel advisor.
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Travel Advisor Benchmarking Research Report Q2 2023
Gain perspectives on the current state of travel advisors, uncovering trends, best practices, and opportunities for growth.
99.99
199.99
Summer 2022 Traveler Pulse Research Finding
Desires and Behaviors of active American travelers as we enter the Summer 2022 travel season and move forward from the COVID 19 pandemic.
0.00
399.00
2020 Media Training
Every media interview is an opportunity to communicate your messages and secure publicity that will increase awareness of your travel business.
0.00
49.95
GDS Surcharge White Paper & Carrier Matrix
The purpose of this White Paper and Matrix is to assist agency owners, managers, operations team members and front line agents in quickly identifying which carriers have introduced a GDS surcharge, the surcharge dollar or Euro amount, how that surcharge is applied (by segment, ticket, fare component or travel direction), the fee’s effective date, whether or not the carrier offers a “Private Channel Agreement” option, whether the carrier offers a direct web portal for agent bookings, and what code share partners may be considered as an alternative to avoid the GDS Surcharge, but book on the same carrier’s “metal” or aircraft.
This white paper is free to Premium members.
The price will be updated once you login.
0.00
139.00
New Distribution Capability (NDC): Current Implications
IATA’s NDC (New Distribution Capability), the new XML-based data transmission standard enabling the airline industry to transform the way air products are retailed to travelers, continues to progress and make headlines. This ASTA “white paper” provides the reader with the latest assessment regarding its implications to agencies, 2017 developments to date, GDS and other technology implications, its adoption and a view of the ultimate endgame Is NDC an evolution or a revolution?
This white paper is free to Premium members.
The price will be updated once you login.
39.00
139.00
Agency Relationships and the Law Manual
The concept of “agency” – the legal relationship that is created when one person is authorized to act on behalf of another – is an important one in the travel industry. As travel advisors are routinely authorized to act on behalf of others, most notably, the traveling public and the myriad suppliers offering travel services, it is critical that you understand what being an agent means as well as other legal issues impacting your business. Using real-life case studies, this manual seeks to give you a firm understanding of this subject in order to best serve your clients while also protecting your own interest.
0.00
165.00
Ethics for Travel Advisors Manual
The complexity of the travel industry, coupled with the interdependence of the various players, can create situations in which the best course of action from the agent’s perspective can often be less than certain. While all ASTA members already pledge themselves to conduct their businesses in accordance with the ASTA Code of Ethics, we created this manual as an in-depth study of critical ethical considerations facing their businesses and the travel industry as a whole in the twenty-first century.
0.00
165.00
2016 ASTA Labor and Compensation Report
ASTA’s annual Labor and Compensation report seeks to discover current employment trends and compensation models in the travel agency industry. Insights into compensation packages and classifications, recruitment of travel agents as well as agencies’ plans to handle the new Department of Labor (DOL) overtime regulations will be beneficial to various industry segments related to travel agencies.
Prices
Premium Representatives & Managers: Complimentary
Core & Premium Employees Members: $99
Supplier & International Members: $199
Non-Member: $399.00
Price will be discounted after you login
199.00
399.00
2016 ASTA Financial Benchmarking Report
This report provides a generous amount of data and information on the financial trends of ASTA agency members including revenue, sales, transactions, number of clients, profit and so on. This information will be very beneficial to current and prospective ASTA members, consortia, franchise companies, host agencies and supplier partners alike.
Prices
Premium Representatives & Managers: Complimentary
Core & Premium Employees Members: $99
Supplier & International Members: $199
Non-Member: $399.00
Price will be discounted after you login
199.00
399.00
2016 ASTA Agency Profile Report
This report provides a bountiful amount of data and information of ASTA member agencies’ key demographics, including agency location and business model, sales volume and profit trends, sales splits (including domestic vs. international and leisure vs. corporate), consortium/franchise/host agency memberships, industry identification numbers used and certification obtained and so on, that will be very beneficial to current and prospective ASTA members, consortia, franchise companies, host agencies and industry supplier partners alike. *Use FireFox to download reports.
Prices
Premium Representatives & Managers: Complimentary
Core & Premium Employees Members: $99
Supplier & International Members: $199
Non-Member: $399.00
Price will be discounted after you login
199.00
399.00
U.S. Travel Agency Regulatory Compliance Manual
ASTA’s U.S. Travel Agency Regulatory Compliance Manual is a plain-English white paper that explains the major federal statutes and regulations that directly impact travel agents. ASTA has added several new features to the manual, including a new chapter on the Department of Transportation’s new rule on display bias and an updated chapter on Cuba travel.
0.00
220.00
Quantifying How Travel Agents Save Consumers Time and Money
2016 Best of Both Worlds: Quantifying How Travel Agents Save Consumers Time and Money
ASTA has been a reliable source of research on the travel agency industry for many decades. This year's independent consumer study, “Best of Both Worlds: Quantifying How Travel Agents Save Consumers Time and Money,” reached more than 14,000 U.S. households to uncover consumer travel trends and find patterns related to overall travel agent usage in planning and booking trips by travel type, the factors related to how a traveler chooses a travel consultant, and for what occasions they use an agent.
Regardless whether you are a travel agent, an agency owner/manager or a supplier, you will find invaluable data and survey results in this report to guide you on: 1) how to improve travel agents’ image/competitiveness; 2) what to share with key media outlets to promote travel agent usage; and 3) how to be a more supportive business partner. The results will also help travel agents and suppliers better communicate their value proposition when marketing themselves to potential new and existing clients.
399.00
799.00
Calculating Your Risk Factor: Identity Theft
What Travel Agencies Need to Know About the Red Flags Rule
The Federal Trade Commission issued a rule in 2007, that may affect your travel agency operations. The Red Flags Rule requires "creditors" and "financial institutions" to develop written plans to prevent and detect identity theft. The rule is a section of the Fair and Accurate Credit Transaction Act of 2003, a federal law which requires the establishment of guidelines for financial institutions and creditors regarding identity theft.
Some travel agencies may fall into the category of "creditors" because they do not always receive payment in full from their clients at the time of booking. Calculating Your Risk Factor has important information that you need to know about the Red Flags Rule and helps agencies determine the level of compliance that they are required to maintain.
49.00
49.00
Protecting Your Travel Business: Using ICs
Legal Issues Regarding the Use of Independent Advisors
This analysis provides guidelines for determining whether the government will view a travel agency worker as an independent advisor or employee. It is also intended to familiarize advisers with some of the pertinent state and federal laws. Included in this white paper is are the state laws and a sample independent advisor agreement.
0.00
49.00
Creating a Privacy Policy for Your Agency
This report explains the law on Web site privacy policies, offers privacy policy implementation tips and contains a sample privacy policy that Premium Members can use to craft their own privacy policy. It also addresses the issue of managing privacy within the office by protecting employee records and assuring that office equipment is used properly.
0.00
49.00
Working With The Media - Communications Guide
A white paper on how travel agencies can work with the media and reporters to get favorable media coverage. Working with reporters can be painless with the proper preparation and understanding of the benefits the following report offers very practical advice that is easy to apply.
49.00
49.00
Credit Card Surcharge Laws
Focusing on the laws of eleven states that ban credit card surcharges in specific transactions, this report examines how those laws affect travel agencies and airlines. The report also includes an analysis of how well travel agencies are protected by these laws should the airlines decide to pass credit card expenses onto travel agencies.
49.00
49.00
The Employee Classification Quandary Report
This white paper provides an overview of federal minimum wage and overtime rules under the Fair Labor Standards Act of 1938 (FLSA). It also analyzes several types of exemptions from federal minimum wage and overtime requirements that may be applicable to travel advisors.
In addition, this white paper explores the 1997 federal district court opinion in Reich v. Cruises Only and examines whether travel advisors could ever qualify for the retail exemption to federal wage and hour laws.
49.00
49.00
Selecting a Public Relations Agency
If you've been wondering how to go about choosing a PR agency, this guide will walk you through a selection process. Topics include researching and interviewing prospective PR agencies, the information you will want to hear during an agency’s pitch, and the results you should expect from a campaign.
49.00
49.00
Electronic System for Travel Authorization (ESTA) Program
A review of the Department of Homeland Security's Electronic System for Travel Authorization (ESTA). This White Paper is intended to serve as a reference guide for travel agents who wish to assist customers intending to travel to the United States.
49.00
49.00
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