Speaker Biography      

Scott Robley, Master Trainer & Client Solutions Engineer VitalSmarts
Denise Jackson

President & CEO, Balboa Travel

With more than 30 years of industry experience, Denise Jackson has worked in every aspect of leisure, corporate, meeting, group and incentive travel. Today, she is responsible for all management decisions affecting over $200 million in annual sales. Her decision to implement a flat management structure across the organization has resulted in a more hands-on approach with both customers and employees.