ASTA Premium Business Summit 2021 

ASTA Premium Business Summit 2021, Austin, TX November 3–5, 2021
ASTA is committed to providing you a safe experience during our in-person events. As of October 1st, 2021, ASTA requires proof of full COVID-19 vaccination to attend our events or a negative COVID-19 PCR test 72 hours prior to the start of the event. Click here to view our current Health & Safety Guidelines. 

Wednesday, November 3rd  
Time Event  Location
2:00 PM-6:00 PM Help Desk Open Grand Ballroom Foyer - Level 4
5:00 PM6:00 PM YPS (Young Professionals Society) Reception
Want to meet some of your peers before the event kicks off? Join us for a casual (cash bar) meetup in the Lobby Bar before the Welcome Reception. (Attendees under 45 only.)
Lobby Bar
6:00 PM7:00 PM Welcome Reception
Welcome to Austin, TX! Hosted by the JW Marriot Austin, join us for an evening to enjoy with friends we haven't seen in awhile to kick off Premium Business Summit 2021.  
Grand Ballroom Foyer - Level 4
7:30 PM–9:30 PM  ASTA Board of Directors Dinner (Invite Only)
Please meet in the hotel lobby at 7:00 PM.
Sponsored By:
The Driskill Grill
     
Thursday, November 4th  
Time Event  Location
8:00 AM9:30 AM ASTA Corporate Advisory Council Meeting
Brazos - Level 2
8:30 AM-5:15 PM  Help Desk Open  Grand Ballroom Foyer - Level 4
8:45 AM-9:30 AM  Breakfast  Grand Ballroom - Level 4
9:30 AM5:00 PM Day 1 of Premium Business Summit 2021
Oneika Raymond, Travel Expert, Writer, and Television Host emcees our program which includes captivating speakers and engaging content that will evoke critical thinking during critical times. We are excited to bring you phenomenal speakers, panel discussions, audience engagement and more as we traverse pandemic impacts from multiple angles.

Welcome to Austin

Featuring:

Health, Safety, & Travel – A Conversation with Dr. Henry Ting – Oneika Raymond talks to world-renowned cardiologist and Delta Air Lines' Chief Health Officer, Dr. Henry Ting, as he speaks to travel's latest health and safety needs, trends and requirements, where we're headed and what the future has instore as we re-think our approach to health and well-being while the pandemic and recovery continue

TSA Beyond the Checkpoint – An interview with Dan McCoy, Chief Innovation Officer, Transportation Security Administration (TSA). ASTA’s Mark Meader, Senior Vice President, Industry Affairs & Education talks with Dan on a variety of topics relevant to both today’s and tomorrow’s worlds. How has the TSA innovated and learned during the pandemic; how have these learnings coupled with its daily throughput of published data made a difference in overall industry recovery planning; what is instore regarding the travel experience our agency audience needs to know about; will checkpoints evolve to something more than solely at airports? Hear firsthand what’s on the horizon that may be driven by learnings from the pandemic and beyond.    

Morning Break - 30 minutes

Generating New & Retaining Existing Talent
– Jennifer Wilson-Buttigieg, Co-Owner of Valerie Wilson Travel, a FROSCH Company, moderates this important and timely session with Tami Brown, Executive Vice President Human Resources, Direct Travel, Ron Arigo, Senior Vice President, Head of Human ResourcesAAA Northeast, and Jackie Friedman, President, Nexion Travel Group, discuss key factors in talent acquisition and retention during this critical period in pandemic recovery  

Lunch - 80 minutes

ASTA Advocacy – What's Likely to Occur Next?  – Eben Peck, Executive Vice President, Advocacy, ASTA provides the latest regarding ASTA’s advocacy efforts, priorities and what is likely to occur next

Afternoon Break - 30 minutes

Economic Trends - A Financial Analyst’s View Michael McNamara, Senior Principal, Mastercard SpendingPulse will provide insights on economic trends related to consumer spending and retail sales in travel

Grand Ballroom - Level 4
7:00 PM9:00 PM ASTAFEST! (Advisor Attendees and Evening Event Sponsors Only)
The annual Premium Member Evening Event is always the PEAK of our summit. Join us at ASTAFEST as we "Keep ASTA Weird" (& FUN) with Austin feels from local Groove Lab spin artists, live music from Landers Marshall Duo, and traditional Austin fare, this gathering will be one you don't want to miss! 
OP - Italian Restaurant - Level 1
     
Friday, November 5th  
Time Event  Location
7:00 AM-8:45 AM  ASTA Consortium Committee Meeting Room 409 - Level 4
8:15 AM-11:00 AM  Help Desk Open Grand Ballroom Foyer - Level 4
8:15 AM-9:00 AM Breakfast Grand Ballroom - Level 4
9:00 AM1:00 PM

Day 2 of Premium Business Summit 2021
Oneika Raymond, Travel Expert, Writer, and Television Host emcees our program which continues with captivating speakers and engaging content that will evoke critical thinking during critical times. We are excited to bring you phenomenal speakers, panel discussions, audience engagement and more as we traverse pandemic impacts from multiple angles.

Featuring:

The Behavioral Science of Consumer Choice - Why People Do the Things They Do –  Jeff Kreisler, expert on Behavioral Economics, Head of Behavioral Science at JP Morgan, & best-selling author provides insights on the intersection of behavioral science, experience design and money, helping our attendees understand why people do the things they do, especially as related to travel and events in light of the pandemic. Jeff’s research on how psychology drives consumer decision-making, financial behavior, economic change, and the future of our markets will set the framework for our discussion, recognizing the principle that behavioral science can empower organizations and individuals to learn, adopt, and grow.

Sustainable Travel – Can It Make You More Profitable? Marc Casto, ASTA Chairman and President, Leisure Americas, Flight Centre Travel Group will be joined by Matt Berna, Managing Director, North America, Intrepid, and Jason Rubottom, CEO, at Cloverly, as he moderates this session focused on how we can drive reducing negative impacts caused by travel and tourism by intensely focusing on the human, social, economic, and environmental aspects of this important challenge. Can the actions identified drive greater profitability for agencies?

Morning Break - 30 minutes

ASTA Travel Court -  Accommodate or Litigate: Employer Obligations in the COVID Era  Back by popular demand, Peter Lobasso, Senior Vice President & General Counsel once again leads ASTA's court room drama alongside Kelly Bigel, ASTA Vice President of Business Development, Elizabeth Henry, ASTA Vice President of Finance, and Jenn Whitney,  ASTA Senior Director of Marketing, where we interactively examine important legal considerations when returning employees to the office and recommended best practices to avoid ending up in court.

Grand Ballroom - Level 4
     

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Email: meetings@asta.org