|9:30 AM–5:00 PM
||Day 1 of Premium Business Summit 2021
Oneika Raymond, Travel Expert, Writer, and Television Host emcees our program which includes captivating speakers and engaging content that will evoke critical thinking during critical times. We are excited to bring you phenomenal speakers, panel discussions, audience engagement and more as we traverse pandemic impacts from multiple angles.
Welcome to Austin
Health, Safety, & Travel – A Conversation with Dr. Henry Ting – Oneika Raymond talks to world-renowned cardiologist and Delta Air Lines' Chief Health Officer, Dr. Henry Ting, as he speaks to travel's latest health and safety needs, trends and requirements, where we're headed and what the future has instore as we re-think our approach to health and well-being while the pandemic and recovery continue
TSA Beyond the Checkpoint – An interview with Dan McCoy, Chief Innovation Officer, Transportation Security Administration (TSA). ASTA’s Mark Meader, Senior Vice President, Industry Affairs & Education talks with Dan on a variety of topics relevant to both today’s and tomorrow’s worlds. How has the TSA innovated and learned during the pandemic; how have these learnings coupled with its daily throughput of published data made a difference in overall industry recovery planning; what is instore regarding the travel experience our agency audience needs to know about; will checkpoints evolve to something more than solely at airports? Hear firsthand what’s on the horizon that may be driven by learnings from the pandemic and beyond.
Morning Break - 30 minutes
Generating New & Retaining Existing Talent – Jennifer Wilson-Buttigieg, Co-Owner of Valerie Wilson Travel, a FROSCH Company, moderates this important and timely session with Tami Brown, Executive Vice President Human Resources, Direct Travel, Ron Arigo, Senior Vice President, Head of Human ResourcesAAA Northeast, and Jackie Friedman, President, Nexion Travel Group, discuss key factors in talent acquisition and retention during this critical period in pandemic recovery
Lunch - 80 minutes
ASTA Advocacy – What's Likely to Occur Next? – Eben Peck, Executive Vice President, Advocacy, ASTA provides the latest regarding ASTA’s advocacy efforts, priorities and what is likely to occur next
Afternoon Break - 30 minutes
Economic Trends - A Financial Analyst’s View – Michael McNamara, Senior Principal, Mastercard SpendingPulse will provide insights on economic trends related to consumer spending and retail sales in travel
|9:00 AM–1:00 PM
Day 2 of Premium Business Summit 2021
Oneika Raymond, Travel Expert, Writer, and Television Host emcees our program which continues with captivating speakers and engaging content that will evoke critical thinking during critical times. We are excited to bring you phenomenal speakers, panel discussions, audience engagement and more as we traverse pandemic impacts from multiple angles.
The Behavioral Science of Consumer Choice - Why People Do the Things They Do – Jeff Kreisler, expert on Behavioral Economics, Head of Behavioral Science at JP Morgan, & best-selling author provides insights on the intersection of behavioral science, experience design and money, helping our attendees understand why people do the things they do, especially as related to travel and events in light of the pandemic. Jeff’s research on how psychology drives consumer decision-making, financial behavior, economic change, and the future of our markets will set the framework for our discussion, recognizing the principle that behavioral science can empower organizations and individuals to learn, adopt, and grow.
Sustainable Travel – Can It Make You More Profitable? – Marc Casto, ASTA Chairman and President, Leisure Americas, Flight Centre Travel Group will be joined by Matt Berna, Managing Director, North America, Intrepid, and Jason Rubottom, CEO, at Cloverly, as he moderates this session focused on how we can drive reducing negative impacts caused by travel and tourism by intensely focusing on the human, social, economic, and environmental aspects of this important challenge. Can the actions identified drive greater profitability for agencies?
Morning Break - 30 minutes
ASTA Travel Court - Accommodate or Litigate: Employer Obligations in the COVID Era – Back by popular demand, Peter Lobasso, Senior Vice President & General Counsel once again leads ASTA's court room drama alongside Kelly Bigel, ASTA Vice President of Business Development, Elizabeth Henry, ASTA Vice President of Finance, and Jenn Whitney, ASTA Senior Director of Marketing, where we interactively examine important legal considerations when returning employees to the office and recommended best practices to avoid ending up in court.